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How do I delete a payment adjustment?

Deleting a payment adjustment removes an adjustment that should no longer affect a payment or account balance. This helps maintain accurate financial records and ensures that payment totals and balances reflect the correct information.

You might delete a payment adjustment if it was entered in error, duplicated, applied incorrectly, or replaced with a corrected adjustment. Removing incorrect adjustments also helps support accurate reconciliation, reporting, audit tracking, and overall account management within Business Tax Collection.

 

Deleting a payment adjustment

1. Open Connect Business Tax Collection > Businesses > Enter Payment Adjustments.

2. Use the Date field to enter the same input date that you used to record the transaction. The transaction grid displays all of the transactions that were created on the input date.

3. Click Delete (CTRL+D).

The transaction is deleted.

 

 

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