How do I enter a billing adjustment?
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Entering a billing adjustment
1. Open Connect Business Tax Collection > Business > Enter Billing Adjustments.
2. Enter a Business.
3. If the business has more than one tax return, use the Tax Return drop-down list to select the right one.
4. Enter a Description.
You can use the default description or you can replace it with a description that offers a better explanation for the billing adjustment. For example, Waive Penalty, Waive Fee.
5. Enter the Amount and then press Enter.
This is the write-off amount.
You can adjust the billing balance by writing off a positive or negative amount. A positive amount will increase the billing balance. A negative amount will reduce the billing balance.
For example, if Joe enters a positive amount to increase the billing balance. If Joe wants to reduce the billing balance, Joe would key a minus (-) sign followed by the amount.
6. If you enter a negative amount, use the Allocation grid to allocate the adjustment amount.
Make sure to key the minus (-) sign to deduct the amount shown in the Allocation grid.
7. Press Enter again to save the transaction.
The adjustment amount displays in the transaction grid. To verify the adjustment, use the Tax Returns tab in Inquiry.
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