How_do_I_write_off_an_amount_

Write-off Amount

A write-off eliminates a customer's account balance when it is not collectable. Use Enter Write-offs to record an amount that cannot be collected.


Enter Write-Off

1. Open Connect Cemetery Management > Plots > Enter Write-offs.

2. Verify the date.

The current date is the default date.

3. Enter a plot.

You can enter the plot number or owner. You can also Search this field. When you enter a plot number or name, the unpaid billings that belong to the plot number will be displayed in the transaction grid.



4. Enter a source ID (optional).

Add the owner's name or transaction code.

5. Enter a description.

Example: Billing write-off

6. Enter the write-off amount.

Use the Write-off column in the transaction grid to enter the write-off amount.

 

7. Press Enter.  

The transaction is saved. The transaction summary displays in the Write-off Summary grid.



 

Delete a Write-off Amount

1. Open Connect Cemetery Management > Plots > Enter Write-offs.

2. Enter the date.

This is the date when the write-off transaction was created. The transactions that were created on that date will be displayed in the Write-off Summary transaction grid.

 

3. Note the transaction's reference number.

 

4. Click Delete/Abort (CTRL+D).

 

5. Click to select Delete Single Reference Number.

 

6. Enter the reference number.

 

7. Click OK.

The write-off transaction is deleted.

 



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