Error: Customers with transactions that have invalid rate
Issue
A customer has a transaction that uses a rate that doesn't belong to the service transaction.
Explanation
Only rates that are tied to a service can be used to create a service transaction.
Solution
You can fix this error by running Recalculate.
1. Open Connect Utility Management > Organization > Recalculate.
2. Click to select Correct Invalid Transaction Rates checkbox.
3. Click GO
(CTRL+G).
202305 2023Mar27
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