Error: Frequency codes with zero average days
Issue
A frequency code did not bill for the period and the frequency code is missing the average number of days needed to determine when to bill the frequency code.
Explanation
A frequency code should bill every period and the frequency code should include the average number of days in the billing period. The error report will list frequency codes that do not bill every period and do not include the average number of days.
Solution
Update the frequency code (Organization > Frequency Codes). How you update the frequency code will depend on how you want the frequency code to bill.
-
If the frequency code is not billing every period and it should bill every period, change the billing frequency to select every period as a billing period.
-
If the frequency code is not billing every period and it should bill based on the average number of days, add the average number of days in the billing period.
202305 2023Mar24
Copyright © 2025 Caselle, Incorporated. All rights reserved.
Related Articles
Error: Invalid pay period frequency
Issue The employee does not have a pay period frequency. Explanation The pay period frequency specifies how often an employee is paid. For example, weekly, biweekly, semi-monthly, or monthly. If the pay period frequency is missing, the payroll system ...
Error: Invalid pay period frequency
Issue The employee does not have a pay period frequency assigned. Explanation A pay period frequency determines how often an employee is paid, such as weekly, biweekly, semi-monthly, or monthly. If a pay period frequency is not assigned, Connect ...
Frequency
A frequency is the number of repetitions of a process during a unit of time. For example, once each month, once each quarter, and once a year are examples of commonly used frequencies. Use Frequencies to set up and maintain frequencies for ...
Error: Benefits not calculated
Issue The benefits were not calculated. Explanation The benefit is missing information such as a valid GL account a benefit is set to do not allocate or use employee allocations a benefit is set to use employee allocations and there is an error with ...
How do I add a frequency code?
A frequency code let's you define how often you bill a service. Common frequency codes bill services, for example, once each month, once each quarter, and once a year. In the frequency code, you can choose the billing period and set how many days are ...