Error_Rates_with_a_maximum_usage_level

Error: Rates with a maximum usage level

Issue

A rate is using levels but the maximum usage level is not set to 999999999. 


Explanation

The rate has a level and the last level needs to have 999999999 entered as the maximum usage level. There may be a scenario where a customer usage is greater than the last usage level on a rate. If the last usage level is not 999999999, the customer may be billed for less than their entire usage. 


Solution

Go to the rates table (Organization > Rates) and add a maximum usage level. Set the quantity on the last level to 999999999. You may need to add a new level and set it up as the last level.  

Rates, Rate leves, maximum rate level

 

202305 2023Mar24

 

 

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