How_do_many_times_can_a_user_try_to_log_in_

How do many times can a user try to log in?

When a user logs in with the wrong password, Connect will prompt the user to enter the correct password. However, the system administrator can change the default setting to limit the number of times a user can attempt to log in. When a user exceeds the number of log in attempts allowed, Connect locks the user out and the user cannot log in until the system administrator unlocks the user security.

 

Defining the number of log in attempts allowed

1. Open Connect System Management > Security > Modify Security Settings.

2. Click on the Lock Out After [ _ ] Failed Attempts.

3. Enter the number of failed attempts allowed.

Important! Enter a zero (0) to allow an unlimited number of login attempts.

 

Lock out user after x failed attempts

 

4. Click Save (CTRL+S).

The lock out setting is saved for all users.

 

Unlocking a locked out user

See the help topic titled How do I unlock a user who is locked out?

 

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

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