Version

2026.02

Overview

Fees in the portal are calculated based on the type of charge, your community’s settings, and how you choose to pay. The exact amount you see is determined before you submit a payment.

Below is a simple breakdown of how fees work.

Base charges

Every fee starts with a base charge set by your community or service provider. This could include things like dues, assessments, rent, or service fees.

The base charge amount is fixed and doesn’t change based on how you pay.

Payment processing fees

Some payment methods may include an additional processing fee. This fee covers the cost of securely handling the transaction and varies by payment type.

For example:

• Credit or debit card payments may include a processing fee
• Bank transfers or other methods may have lower or no processing fees

If a processing fee applies, it’s shown clearly before you complete your payment.

Community-specific rules

Each community can choose how fees are applied.

Depending on your community:

• Processing fees may be passed on to you
• Fees may be included in the total charge
• Certain payment methods may be restricted or encouraged

These rules are set by the community, not by individual users.

Taxes or additional charges

In some cases, taxes or additional charges may apply based on local regulations or the type of service.

If applicable, these amounts are calculated automatically and included in your total.

Reviewing your total

Before you pay, the portal shows:

• The base charge
• Any processing or additional fees
• Your total amount due

This ensures there are no surprises before you submit payment.

Good to know

• Fees are calculated automatically and can’t be edited manually
• Changing your payment method may change the total fee
• If something doesn’t look right, contact your city before paying.