What_is_a_custom_option_

What is a custom option?

Overview

A custom option allows the Utility Management program to run differently from the way it was intended to run. If you would like to use a custom option, please contact Customer Service for more information.

Requesting custom options

Call Caselle support for assistance at (800) 243-8275.

Using custom options

1. Open Connect Utility Management > Organization > Organization.

2. Click to select the General tab.

3. Use the Custom Options field to enter the custom option code.

4. Click Save (CTRL+S).

The custom option is saved.

 

 

 

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

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