Error_Missing_Social_Security_number

Error: Missing Social Security number

Issue

An employee does not have a Social Security number. 

 

Explanation

This is error flags missing information. You can continue without an employee's Social Security number. However, you will need to the employee's Social Security number before you process W-2s or file reports that report the employee's Social Security number. 

This error will not affect the calculations on the 941 report. 

 

Solution

Use Modify Existing Employees to look up the employee record and enter a Social Security number. 

Modify Existing Employees, Social Security number

 

 

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • What if an employee did not defer Social Security in 2020 and the deferred amount is forgiven?

      In this situation, an employee paid Social Security tax during the deferral period (9/1/2020 to 12/31/2020). Your organization has sent the Social Security tax to the IRS, or your organization has not sent the Social Security tax to the IRS, or the ...

    • Error: Social Security calculation error

      Issue An employee has an amount deducted for Social Security that doesn't match the calculated amount by more than $1. Explanation The Social Security amount deducted for the employee should match the amount calculated. If the amounts don't match, ...

    • How do I check for a Social Security number?

      Each employee record should have a Social Security number. Checking for a Social Security number 1. Open Connect Payroll > Organization > Checkout. 2. Click to select the checkbox titled Employee Information. 3. Click to select the checkbox titled ...

    • Warning: Previously used Social Security number

      Issue I'm entering a new employee or making changes to an existing employee. When I save the employee record, a warning message displays that says, "Previously used Social Security number." What does it mean and how do I fix it? Warning message ...

    • Error: Social Security pay code rate

      Issue An employee has an amount deducted for Social Security and the amount does not match the calculated amount. The difference between the two amounts is more than $1. Explanation This error may occur when the employee pay code for Social Security ...