If you're running Caselle Cloud, install the new driver to improve printing stability. Install the new driver on each workstation that will be running Connect.
1. Log out of azure.casellecloud.com
Enter your user name and password, click to select Remoteapp, and then click Log On.
Caselle Cloud log on page
2. Use the Remote App window to click .
Remote App
3. Click Yes to exit the session.
Log3/20/2019 16:33 dialog box
You have closed the connection to the Caselle Cloud. Now, you're ready to download and install the print driver.
1. Launch https://tricerat.app.box.com/s/eg3g0c9ecq20suvoesmi7mw81v8qp9gg
2. Right-click ScrewDriversClient_6.20.3.177700_x64.exe or ScrewDriversClient_6.20.3.177700_x64.msi and then select Download.
tricerate download page
3. Skip the tricerate sign-up window.
You do not need to sign up for a tricerate account to use the installer. Click the X in the upper-right corner to close the sign-up window.
tricerate sign up window
4. Go to the Downloads directory and launch ScrewDriversClient_6.10.3.17700_x64.exe
Progress bar
5. Agree to the license terms and conditions and then click Install.
Install window
6. Click Finish.
Install window
The driver is installed.
Log in at https://azure.casellecloud.com/
You're done.
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