Troubleshooting_Caselle_Hosted_Solution

Troubleshooting - Caselle Hosted Solution

  

Install

  1. How do I install Caselle Cloud Launcher?
  2. Where is the link to download Caselle Cloud? 
  3. How do I configure my Caselle Cloud workspace? 
  4. Getting started PDFs (Logging into Caselle Cloud, Setting Up MFA, Tips & Tricks)


Logging in, Logging out

  1. How do I login to Caselle Cloud? 
  2. I can't login to Caselle Cloud. What do I do next? 
  3. How do I look up my Caselle Cloud username and password?
  4. How do I reset a user's MFA setting?
  5. Why is my Caselle Cloud account locked?

  1. I'm using Caselle Cloud. Where is my C:\ drive? 
  2. Where is the default directory for Caselle Cloud?
  3. What's the difference between running Connect Desktop applications and Caselle Hosted applications? 

Security

  1. How do I reset a user's MFA setting? 
  2. Why is my Caselle Cloud account locked?
  3. Will Caselle sell or use our hosted data in some way for their own business purposes?
  4. Warning: The publisher of this RemoteApp program can't be identified.
 

Performance

  1. How do I configure my Caselle Cloud workspace? 
  2. How do I make Caselle Cloud faster?
  3. I'm using Caselle Cloud and the application froze. How do I fix it? 
  4. When can I access my data on Caselle Cloud? 
 

Printers

  1. Setting up printers and receipt printers
  2. Which printer should I select when I'm using Caselle Cloud? 
  3. Error: Path not found
  4. How do I install the TSPrint Printer?
  5. What if I linked CR_RECEIPT_Printer to the wrong receipt printer?
  6. Why is it taking so long to save a report as a PDF?

 

 

 

 

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