Error: Customers with billing services that have a duplicated description or sequence number

• Related Articles

• Error: Customers without a meter for their metered billing services

  Issue A customer with a metered billing service does not have a meter tied to it. Explanation If a customer has a metered billing service, the customer should also have an active meter tied to it. If a meter is not tied to the metered billing ...

• Error: Duplicated meter read route/sequence combination

  Issue A read route/sequence is being used on more than one customer with the same service or it is being used on more than one service. Explanation Some electronic reading companies do not allow you to use the same read route/sequence for a service ...

• Error: Customers missing final disconnect date on a billing service

  Issue A final bill customer is missing the final disconnect date on a billing service that was disconnected with the final bill. Explanation A final bill customer should have a final disconnect date on each billing service that will not be billed ...

• Error: Customers with a meter for their active metered billing services

  Issue A customer has an active metered billing service that does not have a metered. Explanation If a customer has an active metered billing service, the customer should also have an active meter tied to it. Solution Check if the customer has an ...

• Error: Customers with a meter that is tied to multiple billing services

  Issue A customer has a metered service, such as electricity or water, that is tied to more than one meter. Explanation A metered billing service should only be tied to one meter. Each billing service will create billing transactions for the customer. ...