Error: Locations with a landlord account but no landlord

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• Error: Locations without an account for landlord

  Issue A location has a landlord but a customer account is not attached to the landlord. Explanation If a customer account is not attached to the landlord, no billings will be created for the tenant. Solution Contact customer service at (800) 228-9851 ...

• Error: Active customer landlord does not match the landlord at the location

  Issue A location has an active customer account and it is missing a landlord or a different landlord is attached to the location than the landlord that should be attached to the location. Explanation When a landlord is set up, the landlord record is ...

• Error: Missing unformatted locations

  Issue A plot is missing a formatted location number. Explanation Connect uses the formatted location number to look up plots, identify plots, and organize reports that report by location. An unformatted location may show the location in the wrong ...

• Error: Benefits not calculated

  Issue The benefits were not calculated. Explanation The benefit is missing information such as a valid GL account a benefit is set to do not allocate or use employee allocations a benefit is set to use employee allocations and there is an error with ...

• How do I modify existing locations?

  In Community Connect Portal, if you need to enter changes for a location, use Modify Existing Locations. Making changes to a location record will update Backflow Management and Utility Management. Updating a service address Edit the location ...