Error: Locations without an account for landlord

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• Error: Locations with a landlord account but no landlord

  Issue A location has a customer account designated as a landlord but the location does not have a landlord. Explanation Without a landlord, the location will have issues when it's time to switch to a new tenant. Solution Check if the location is tied ...

• Error: Active customer landlord does not match the landlord at the location

  Issue A location has an active customer account and it is missing a landlord or a different landlord is attached to the location than the landlord that should be attached to the location. Explanation When a landlord is set up, the landlord record is ...

• Error: Locations without an active customer

  Issue A location does not have an active customer. Explanation The location cannot be billed unless the location has an active customer. Solution Check if there's an active customer at the service address (Customers > Modify Existing Customers). If ...

• Error: Missing unformatted locations

  Issue A plot is missing a formatted location number. Explanation Connect uses the formatted location number to look up plots, identify plots, and organize reports that report by location. An unformatted location may show the location in the wrong ...

• Error: Benefits not calculated

  Issue The benefits were not calculated. Explanation The benefit is missing information such as a valid GL account a benefit is set to do not allocate or use employee allocations a benefit is set to use employee allocations and there is an error with ...