Error_Meter_activity_with_invalid_dates

Error: Meter activity with invalid dates

Issue

A meter activity transaction has an invalid date. 


Explanation

Meter activity with invalid dates can cause billing issues. An invalid date can occur when the period date and rotation period do not match the expected period date and rotation period. The meter activity date must fall in the expected period date and rotation period.   


Solution

1. Run Recalculate. 

2. Change the customer number to the customer number on the error report. 

3. Click to select the Correct Invalid Meter Activity Dates checkbox. 

4. Click GO (CTRL+G).

 

202305 2023Mar27

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • Warning: Invalid templates based on activity dates

      Connect Online uses the template that's saved in the employee record as the template the employee will use to enter time worked for tasks and activities. When an activity is deleted from Timekeeping that a template is using, you may receive the ...

    • Error: Customers with an invalid transaction date

      Issue A customer has a transaction with a transaction date that occurs prior to the customer's connect date or after the customer's final bill date. Explanation Connect uses the customer's connect date and final bill date as the valid date range for ...

    • How do I recalculate errors?

      Run the calculations to calculate amounts, totals, and balances. Before you get started Back up the Utility Management database. Running Recalculate will modify or delete transactions. You may need to use the backup if you need to restore modified or ...

    • Warning: Invalid templates based on task dates

      Connect Online uses the template that's saved in the employee record as the template the employee will use to enter time worked for tasks and activities. When a task is deleted from Timekeeping that a template is using, you may receive the warning ...

    • How do I delete or move meter activity?

      Meter activity includes actions to install, remove, or replace a meter. Use Delete Meter Activity to remove meter activity from a cycle or period. Use Move Meter Activity to transfer meter activity from one cycle or period to a different cycle or ...