Error_Missing_action_codes

Error: Missing action codes

Issue

A service does not have an action code for the action code type. 


Explanation

Each metered service should have an action code. The exception is a service code with an other action code type. 


Solution

Go to Organization > Action Codes. Look up the action code and then use the Type menu to add an action code type.  

 

202305 2023Mar24

 

 

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