Error_Duplicate_action_codes

Error: Duplicate action codes

Issue

If the action code and service combination is used more than once the combination is flagged as a duplicate action code. 


Explanation

With the exception of other type action codes, the action code and service combination can only be used once. 


Solution

1. Open Organization > Action Codes.

2. Look up the duplicate action code with the service and delete it and then change the action code status to inactive. 

 

  • To delete the action code, look up the action code and then click the Delete (CTRL+D) button. 

Action Codes, Delete button

 

  • To change the action code status to inactive, remove the checkmark from the Allow New Meter Activity and Service Orders checkbox. 

Action Codes, Allow new meter activity and service orders checkbox


202305 2023Mar24

 

 

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