How do I bill prior on new connects?
If the customer was connected during the prior period and you want to charge the customer for the prior billing period in the current billing period. .
For example, customer 567 is connected during the prior period and City XYZ wants to bill the customer for usage during the prior period in the current period. To do this, City XYZ sets up the options on the service to look at the prior period and then include the usage from the prior billing period and usage from the current period on the utility bill.
Setting up a service to bill prior on new connects
1. Open Connect Utility Management > Organization > Services.
You can find the Bill Prior on New Connects checkbox on the Service tab.
2. Click to select the checkbox titled Advance Bill.
3. Click to select the checkbox titled Bill Prior on New Connects.
Bill Prior On New Connects
4. Click Save (CTRL+S).
Connect adds usage from the prior period to the current utility bill.
Setting up a service to bill prior on new connects
1. Open Connect Utility Management > Organization > Services.
You can find the Bill Prior on New Connects checkbox on the Service 1 tab.
2. Click to select the checkbox titled Advance Bill.
3. Click to select the checkbox titled Bill Prior on New Connects.
4. Click Save (CTRL+S).
Connect adds usage from the prior period to the current utility bill.
09Oct2017
Copyright © 2025 Caselle, Incorporated. All rights reserved.
Related Articles
Where do I enter a bill rate?
Set the bill rate that Payroll will use to calculate time for an employee's position. Entering a bill rate for an employee's position 1. Open Connect Timekeeping Employees Modify Existing Employees. 2. Use the Employee field to enter an employee name ...How do I advance bill a customer?
You can advance bill (bill in advance) a customer in the current month for service that the customer will use in the future month. When you pre-bill a customer, the customer pays for a service before using it. Setting up a service to advance bill ...How do I set up a new license?
Setting up a new license creates an official record that an animal is registered under your jurisdiction—establishing both compliance and billing. What it’s for It initiates the full licensing lifecycle, linking the animal and owner to a specific ...SUTA Wage List (NM) (2025.05)
Instructions for: Setting up SUTA Wage List (NM) - by SUTA type Setting up SUTA Wage List (NM) - Adjustment Running SUTA Wage List (NM) Set up SUTA Wage List (NM) – by SUTA Type 1. Go to Payroll > State Reports > SUTA Wage List. 2. If the data has ...Plots - Set up new plot
A plot, or a burial plot, is a piece of property that is purchased in a cemetery for the burial of an individual or family. Use Setup New Plot to add information regarding a newly purchased plot, including the owner of the plot and the plot location ...