How_do_I_modify_meter_activity_

How do I modify meter activity?

Meter activity includes actions to install, remove, or replace a meter. Use Modify Meter Activity to make changes to meter transactions that cannot be made using the routines in Connect Utility Management > Meters.

Warning! Contact Customer Service at (800) 243-8275 before you attempt to use Modify Data. The tools in Modify Data will modify or delete transactions. There is no undo for this routine.

 

Before you get started


Modifying meter activity

1. Open Connect Utility Management > Organization > Modify Data.

The Modify Data Menu window displays on the screen.

Modify Data Menu


2. Click to select Modify Meter Activity.

 

3. Enter the customer number, service, and meter ID.

Note: The Service menu will exclude all service records that are a standard type.

Modify Meter Activity view


The meter activity transactions display in the transaction grid.

Meter activity transaction grid


4. Select an option.

What do you want to do?

  • I want to update meter activity. Click Edit .  Use the Modify Existing Activity window to change what's in the meter activity record. When you're done, click OK.

Modify existing meter activity window


  • I want to delete meter activity. Click Delete . Click Yes when you are prompted to delete the selected meter activity.

Delete meter activity window


All of the changes that you have made are saved immediately.


 

 

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