How do I set the delinquent minimum balance?

A delinquent minimum balance is the smallest amount that is past due before a customer's account is delinquent.

Use Organization to set the default minimum balance and the number of periods with a delinquent balance before the account status is delinquent.

1. Open Connect Utility Management > Organization.

2. Click to select the Organization tab.

3. Find the field titled Delinquent Minimum Balance.

4. Enter the smallest amount that is past due on a delinquent account.

5. Find the field titled Delinquent Periods.

6. Enter the number of periods the delinquent minimum balance is carried on the account before the account is flagged as a delinquent account.

7. Click Save (CTRL+S).

The delinquent minimum balance and delinquent periods are saved.

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