Multi_factor_Authentication_MFA_

Multi-factor Authentication (MFA)

When you log in to Connect Online, you will provide a username and a password to prove you are who you say you are. Some users may use the same password for more than one account and that can make the password a higher security risk. You can add another level of security by adding multi-factor authentication, which means using a username, password, and another authentication method. 

Connect Online, MFA 6-digit code

 

Multi-factor authentication, also known as Two-Factor Authentication or Two-Step Authentication, will add an additional step to the log in process. After a user logs in, the user will be prompted to enter an MFA code. The MFA code is generated by a device, such as a laptop, smart phone, or tablet, running an authentication application. The authentication application generates a code that is only valid for the user to use during a limited window of time. After the window expires, the code can't be used anymore. 

Connect Online uses the username, password, and MFA code to authenticate the user. 

The Multi-factor Authentication feature is included in the 2023.11 release. It's for organizations that would like a more secure login process for Connect Online. 

 

Administrators:

How do I set up Multi-factor Authentication (MFA) for my organization? (2023.11)

How do I reset a user's MFA setting? (2023.11) 

 How do I disable Multi-factor Authentication (MFA)? 

 

Employees:

How do I set up Multi-Factor Authentication? (2023.11)

I lost my authentication device. How do I log in? (2023.11)

I'm using the same device and Connect Online keeps asking for an authentication code. Why?

 

 

 

 

 

 

 

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