How_do_I_troubleshoot_errors_on_the_Update_Payroll_Report_

How do I troubleshoot errors on the Update Payroll Report?

When you run the Update Payroll routine, Connect will search for errors in the update file. It will send hours that are free from errors to the Payroll application and it will hold any hours with errors. The hours will errors will be reported on the last page of the Update Payroll Report and you'll need to correct the error before Connect will update the hours to the Payroll application. 

Here's a list of the errors that you may find listed on the last page. 

Error: Approval process not complete for timesheet

Error: Hours not updated for inactive position

Error: Shift not assigned for position

Error: Timesheet not submitted or declined

 

 

 

 

 

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