Error_Missing_contract_A/R_GL_account

Error: Missing contract A/R GL account

Issue

A customer is set up with a contract and at least one service is missing a GL account for the contract accounts receivable (A/R). 


Explanation

When the contract A/R GL account is missing, the contract transactions cannot be updated to the General Ledger application. 


Solution

Go to the service (Organization > Services). On the General Ledger Accounts tab, click on the Contract A/R box and then enter the GL account for contract A/R. 

Services, General Ledger Accounts tab - Contract A/R box

 

202305 2023Mar24

 

 

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